Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 08:56:35 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Re:   Ticket comment <div>Hello,</div>
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<div>I highly appreciate if you could schedule the collection tomorrow because the items are at the apartment and I am working from office today.</div>
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<div>Thanks,</div>
<div>Elena</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Feb 2, 2021, at 12:21 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi lyn,</div>
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<div>Thanks for your prompt response and for your confirmation.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We are truly sorry for the inconvenience caused to you.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would like to inform you that we have escalated the issue to the relevant team to expedite the collection for the order id - 9630289016 as well and our courier team contact you soon regarding the same.</div>
<div dir="ltr">​<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1817324