From: Manish Kumar <[email-masked]>
To: KISHAN SINGH <[email-masked]>
Date: Tue, 26 Jan 2021 07:43:54 -0700 (MST)

Thank you for contacting us. 

We apologize for the inconvenience caused. 

As we can check, the refund amount of _______ is due to the discount of _______ on complete order ID ___________ availed by you. This discount is distributed among all the items respective to their individual price. 

The amount of discount is not paid by you but is paid by us to our manufacturer so that price which in this case is _______ falls under "Voucher Non-Refund Value". 

Feel free to get in touch with us for further assistance. 

Your friends, 
The Support Team