Subject: New Reply Received - Article Feedback - Are there products I cannot return by raising an online return request?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 06:27:29 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Article Feedback - Are there products I cannot return by raising an online return request?  Ticket comment <div>Good morning, </div>
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<div>Your courier came and took one carrycot ( blue color Junior Jesse Printed Carrycot with Twin Handle ) from more than 3 weeks and we got our money back. From 16 days the same person came and took  the other one ( pink color Junior Jesse Printed Carrycot with Twin Handle ) Until now we didn’t receive our money. Two weeks ago my account shows me RETURN REQUESTED for the other item and nothing changes. <div><br></div>
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<img class="ymail-preserve-class inline-image-guid-CEC6C276-E4ED-4075-BF7B-D5BF189B6BD3 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3OTc5NjE5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tQKzadtFg_octs-k-gz1c-IFGA-coyCVOOu5lwUZthI" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span> So I think you have a problem   </div>
<div>with your people or your system PLEASE CHECK </div>
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<div>IT is not acceptable that each time I have to make a complaint to get my rights.  <br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Friday, January 1, 2021, 5:01 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Fouad,</div></div>
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<div>Thanks for your response.<br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We are truly sorry for the inconvenience caused to you.<br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would like to inform you that as we can check one item (Juniors Jesse Printed Carrycot with Twin Handle) in the order id - 9616349892 has been collected and refund for the same has been processed.</div>
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<div>We request you to please confirm if the remaining other item has also been collected so that we can escalated the issue properly and also share the return slip for the same.</div>
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<div>Looking forward to hear from you.<br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,<br style='font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1762162