Subject: New Reply Received - Conversation with Funny Bicycle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 16:10:43 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Conversation with Funny Bicycle  Ticket comment <div>
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<div>It’s other personal </div>
<div>I received this message once he collected from me </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, January 2, 2021 7:47 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1910483] - Conversation with Funny Bicycle
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<div dir="ltr">Hi Ahmed,</div>
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<div dir="ltr">Thanks for your response and for your follow up.<br style="">
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We are truly sorry for the delay caused in processing the return and a refund.<br style="">
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We would like to inform you that we have already escalated the issue to the relevant team for further investigation and our team is working on it to get the issue resolved.</div>
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<div dir="ltr">In the meanwhile we request you to please confirm if you had returned the items to the same delivery agent or the other courier agent as the return tracking id shared by you is same as the delivery tracking id.</div>
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<div dir="ltr">Looking forward to hear from you.<br style="">
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style="">
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Your friends,<br style="">
The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043179755973'>0BF60041-9BD8-4442-9B8C-8B572483B714.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1910483