Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 20 Nov 2020 20:39:39 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. Can I ask for the update of my purchased item. I was not at home when the item was delivered           12:22 AM, 21th Nov                     User                    The delivery man told me that the buildijg receptionist did not received the item           12:23 AM, 21th Nov                     User                    So he sent it back to the shop. Can you please give me updates to when can I re           12:23 AM, 21th Nov                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           12:24 AM, 21th Nov                   Manish                   Could you please share your order id so that I can assist you further.            12:24 AM, 21th Nov                     User                    Order number: 8215712460           12:25 AM, 21th Nov                   Manish                   thank you for sharing the order id.           12:28 AM, 21th Nov                   Manish                   May I request you to please stay on-hold while I retrieve the information.           12:28 AM, 21th Nov                     User                    Ok.  Thank you           12:28 AM, 21th Nov                   Manish                   Thank you for holding up            12:31 AM, 21th Nov                   Manish                   Please confirm your contact number +96569062654           12:32 AM, 21th Nov                     User                    Yes that is right           12:32 AM, 21th Nov                     User                    Can it be delivered tomorrow?           12:35 AM, 21th Nov                   Manish                   Please note that we will forward your request to the concerned team to arrange the delivery at the earliest.           12:36 AM, 21th Nov                   Manish                   Is there anything else I can help you with?            12:36 AM, 21th Nov                     User                    That is all. Thank you           12:37 AM, 21th Nov                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           12:39 AM, 21th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1723524