Subject: Re: case id -1494095
From: Apoorv Joshi <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Tue, 10 Nov 2020 10:52:42 -0700 (MST)

refund is not processed, 

Why should this case be closed? did she come again or what 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, November 5, 2020 4:00:26 PM 
Subject: case id -1494095 

Please close this case as the customer came on chat regarding the Knet issue and this case is in your queue.