Subject: Arrange a call back (Refund Not initiated yet): Case id - 1596076 Order ID: 2000169305
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 7 Nov 2020 20:52:43 -0700 (MST)

Hi Team, 

Kindly arrange a call back on contact number +201011262448 regarding the below issue as per the customer request. 

Please note that the customer has shared the return slip and informed the that the items have been collected under the AWB - 45360031533. 

We request you to please look into the issue and process the refund on a priority. 

Problem statement: Refund Not initiated yet 

Child ticket# 1661794 
Case id - 1596076 
Order Date: 9/19/2020 
Order ID: 2000169305 
Tracking ID: 43819459051 

Return request created: 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/21/2020 still the refund for the same has not been initiated. 

Regards, 
Manish