Subject: Case id - 1609990
From: Manish Kumar <[email-masked]>
To: Asjad Hussain <[email-masked]>
Date: Thu, 22 Oct 2020 07:59:08 -0700 (MST)

Hi Team, 
​ 
Problem statement - Refund issue 

Case id - 1609990 
Order Number: 9608219039 
Order Created: 10/15/2020 

Total order value: AED 157.60 
Amount refunded: AED 147.60 

Please note that the customer has reported that he has not been refunded the delivery cost AED 10.00 We request you to please look into the issue and get the remaining amount processed to his account. 

Regards, 
Manish