Subject: cancellation
From: Manish Kumar <[email-masked]>
To: Ahmed Alkinj <[email-masked]>
Date: Mon, 12 Oct 2020 02:13:05 -0700 (MST)

Thank you for getting in touch with us. 

We apologise for the inconvenience caused to you. 
The Item () in your order ID went out of stock, hence it got cancelled. 
We always do a quality check on our product to check if the product is in perfect condition to provide it to the customer. This particular product is not in saleable condition and that is why it got cancelled from your order. 
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Feel free to get in touch with us for further assistance. 

Your friends, 
The Support Team