Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Sep 2020 10:30:26 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  
  The following message composed by you on ticket 1484780 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     With reference to the order number 6490213613, AWB FP05131000851, as per the customer he did not received his order, however, it shows to us the order was delivered on 5/16/20 once we track the consignment .     ,Due to this, we request you to look into this concern and confirm to us whether the order was delivered to the customer or not , if yes kindly share with us POD.     Awaiting for your response.     Thanks & Regards.     Tawfik