Subject: Ticket Assigned - Conversation with فارس
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 12:46:35 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with فارس فارس                    Customer:  هل ما زلت موجودا ؟ Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi فارس ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:39 PM, 08th Sep                     فارس                    Someone who speaks Arabic please           04:40 PM, 08th Sep                   Mohammad                   مرحبا معك  محمد  توفيق كيف يمكنني  ان  اساعدك ؟           04:43 PM, 08th Sep                   Mohammad                   سيتم  رفع طلبك للجهة المعنية           04:45 PM, 08th Sep                   Mohammad                   هل لديك استفسار اخر يمكنني  ان  اساعدك  بة           04:45 PM, 08th Sep                   Mohammad                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            04:46 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1466581