Subject: [JIRA] (REL-112043) Refund Partial cancelled /6208089872
From: "Mohammed.Athar (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Thu, 27 Aug 2020 15:03:54 +0000

Mohammed.Athar *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-112043 Refund Partial cancelled /6208089872 

Mohammed.Athar *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiM2EyZmFkYWVjZDVhNDQ0MmE5YzNjZDMzOGVkZGYzYTIiLCJwIjoiaiJ9 )

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REL-112043 ( https://landmark.atlassian.net/browse/REL-112043?atlOrigin=eyJpIjoiM2EyZmFkYWVjZDVhNDQ0MmE5YzNjZDMzOGVkZGYzYTIiLCJwIjoiaiJ9 )

Refund Partial cancelled /6208089872 ( https://landmark.atlassian.net/browse/REL-112043?atlOrigin=eyJpIjoiM2EyZmFkYWVjZDVhNDQ0MmE5YzNjZDMzOGVkZGYzYTIiLCJwIjoiaiJ9 )
Mohammed.Athar 7:00 pm GST

Hi Monika Garg ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5ebfc63aad226b0ba46c70fc )

we have sent the mail to paypal to process manaul refund.Please check the below feedback from Paypal

This transaction is related to Claim case ID PP-D-81592848 and this is the reason why you wont be able to issue refund. The case currently under Pending-Representment stage which means PayPal going review and take action.

Our Claim system has send you email below;

*I can also see that you have issued partial refund amount of $35.95 USD and buyer is asking all the remaining amount. Are you agreeing with that?*

Please see below the hybris sreenshot where partial refund is already done.

Kindly check with customer on this & advise at the earliest.

View issue ( https://landmark.atlassian.net/browse/REL-112043?atlOrigin=eyJpIjoiM2EyZmFkYWVjZDVhNDQ0MmE5YzNjZDMzOGVkZGYzYTIiLCJwIjoiaiJ9 )

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