Subject: New Reply Received - السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jul 2020 08:27:08 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  السلام عليكم  Ticket comment <div dir="ltr">
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<div dir="ltr">Hi </div>
<div dir="ltr">Will</div>
<div dir="ltr">Check and reply today </div>
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<div>From: Anwar Abdullah &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, July 15, 2020 10:38:09 AM<br>
<b>To:</b> Thangarajan Kulandavel &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Manager.Azizmall &lt;[email-masked]&gt;; Centrepoint Azizmall &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#172364] - Order ID - 6202790113 
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<div class="x_MsoNormal">Dear <a id="OWAAM8CAB7C95016E462AB7C2EF7DF160CF6F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Thangarajan Kulandavel</span></a>,</div>
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<div class="x_MsoNormal">We not get any reply from store <a id="OWAAMCD3661FF529147539E35B149B4EFA434" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Azizmall</span></a> about this order ..</div>
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<div class="x_MsoNormal">Kindly we need your support ..</div>
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<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">T&amp;R</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Anwar Abdullah</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Ext. 3738</span></b></div>
<div class="x_MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></div>
<div class="x_MsoNormal"><span style='font-size:12.0pt; font-family:"Times New Roman",serif'><img width="192" height="44" id="x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyNzcxNzM0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ocU9tRi3sqCHaPO4ln8Umdk5G7bBMtJ-e231SCjg4w" style="width:2.0in; height:.4583in"></span></div>
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<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Thursday, July 9, 2020 1:05 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Manager.Azizmall &lt;[email-masked]&gt;; Centrepoint Azizmall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#172364] - Order ID - 6202790113 </div>
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<div class="x_MsoNormal">Dear <a id="OWAAM1B2AF079C1BD426EADFEA4E4EAFE2172" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager.Azizmall</span></a>m</div>
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<div class="x_MsoNormal">Kindly confirm to us for this order 6202790113</div>
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<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">T&amp;R</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Anwar Abdullah</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
<div class="x_MsoNormal"><b><span style="font-size:10.0pt; color:#262626">Ext. 3738</span></b></div>
<div class="x_MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></div>
<div class="x_MsoNormal"><span style='font-size:12.0pt; font-family:"Times New Roman",serif'><img width="192" height="44" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyNzcxNzM0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0ocU9tRi3sqCHaPO4ln8Umdk5G7bBMtJ-e231SCjg4w" style="width:2.0in; height:.4583in"></span></div>
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<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, July 6, 2020 2:39 PM<br>
<b>To:</b> Manager.Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#172364] - Order ID - 6202790113 </div>
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<div class="x_MsoNormal">Hi <a id="OWAAM968F376324124CEA9DC1E26B3129E5C0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager.Azizmall</span></a>
<a id="OWAAM09C9076C701942DF86B8E9CE92032E18" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Azizmall</span></a>
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<div class="x_MsoNormal">Can you please confirm if this order has been received in the store physically?</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Order ID - 6202790113</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, July 06, 2020 1:24 PM<br>
<b>To:</b> Manager.Azizmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#172364] - <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
السلام عليكم</span>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Subject : Late shipment status still ready to shipped </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Order ID - 6202790113</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Tracking id :   620279011323999991</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Store Id : Lifestyle 21128</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Problem Statement – Late shipment</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Assistance Required – Need urgent shipment</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Order placed on : Jun 24, 2020</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Please update us and arrange a delivery ASAP.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">​Tawfik</span></div>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">172364:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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