Subject: Ticket Assigned - Hai , we placed a cancellation request in the month of April due to your delayed delivery time .. so...
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jul 2020 14:25:53 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Hai , we placed a cancellation request in the month of April due to your delayed delivery time .. so... Hai , we placed a cancellation request in the month of April due to your delayed delivery time .. so far we dont have any updates on the refund...we would have called your customer care more than 25 times so far...every time they come up with new promises on the refund and it seems like your customer care representative Does not even know how many complaints we have made so far...each representative says they have escalated the issue but none has an update on old complaints ....plz requesting you to kindly do the refund as soon as possible ...its very clear that u have taken us for granted from the way u have handled ! Highly unsatisfied! 3 plus months to process a refund! Unbelievable!! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1283185