Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 May 2020 04:06:13 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Remainder </div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Monday, 20 April 2020, 8:38 pm +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(253, 65, 76); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg" style="">
	
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<div style="">Good Day</div>
<div style="">Please note that i order from 26/03/2020 still not received my order so please inform me what about my order </div>
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<div style="">This is for your information  &amp; action  </div>
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<div style="">Contact No . 66655738  ( kuwait ) </div>
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<br style="">Regards </div>
<br style=""><br style="">Monday, 6 April 2020, 1:22 pm +0300 from <a href="mailto:[email-masked]" style="" rel="noreferrer">[email-masked]</a>  &lt;<a href="mailto:[email-masked]" style="" rel="noreferrer">[email-masked]</a>&gt;:<br style=""><div id="composeWebView_previouse_content_mailru_css_attribute_postfix" style=""><blockquote id="mail-app-auto-quote_mailru_css_attribute_postfix" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(253, 65, 76); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper_mailru_css_attribute_postfix js-readmsg-msg_mailru_css_attribute_postfix" style="">
	
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	<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">عميلنا العزيز,</span></div>
<div style=""><span dir="ltr" lang="en-US" style=""> </span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">شكرا لتواصلكم معنا,</span></div>
<div style=""><span lang="en-US" style=""> </span></div>
<div dir="rtl" style=""><span lang="en-US" style="">اذا كنت تتواصل معنا لمتابعة توصيل طلبكم , يرجي العليم انة نظرا للظروف الراهنة فأن مرحلة التوصيل تتطلب اكثر من المعتاد ,</span></div>
<div dir="rtl" style=""><span lang="en-US" style="">كما هو موضح بالتالي :</span></div>
<div dir="rtl" style=""><span lang="en-US" style="">السعودية : 7 الي 9 أيام عمل</span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">الامارات : 5 الي 7 أيام عمل</span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">الكويت : 6 الي 8 أيام عمل</span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">البحرين  : 5 الي 7 أيام عمل</span></div>
<div style=""><span dir="ltr" lang="en-US" style=""> </span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">بينما نبذل قصاري جهدنا لاستلام  وارجاع طلبكم , تتغير الظروف الراهنة بوتيرة مستمرة ومتصاعدة عالميا و الحكومات المحلية تفرض قيود وحظر علي بعض المدن مما يتسبب في تأخير استلام طلبكم.</span></div>
<div style=""><span dir="ltr" lang="en-US" style=""> </span></div>
<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">اذا كان طلبكم لازال في فتره التوصيل الموضحة أعلاه , يرجي التكرم بانتظار توصيل الطلب, وإذ كنت استلم رقم تتبع لطلبكم بالفعل الرجاء تتبع طلب علي الموقع الخاص بالشركة المعنية بالتوصيل او يمكنك التحدث معهم لتحديد اقرب وقت لاستلام شحنتك او اجراء أي تعديل في موعد الاستلام.</span></div>
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<span dir="ltr" lang="en-US" style=""> </span><span dir="ltr" lang="en-US" style=""> </span>
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<span dir="rtl" lang="en-US" style="">نقترح عليك مراجعة مركز المساعدة  و الأسئلة والاجوبة الأكثر شيوعا علي موقعنا للمساعدة ومزيد من المعلومات.</span><span dir="ltr" lang="en-US" style=""> </span>
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<div dir="rtl" style=""><span dir="rtl" lang="en-US" style="">نأمل أن نكون قد وفقنا في مساعدتكم.</span></div>
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<span dir="ltr" lang="en-US" style=""> </span><span dir="ltr" lang="en-US" style=""> </span>
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<div dir="rtl" style=""><a href="https://form.jotform.com/200888970726064?TicketID=639641" target="_blank" rel="noreferrer" style=""><span dir="rtl" lang="en-US" style="">اذ لم تكن المعلومات الموضحة كافية للرد علي استفساركم, برجاء الضغط هنا واتبع الخطواط لمساعدتنا في فهم اكثر لاستفساركم.</span></a></div>
<div style=""><a href="https://form.jotform.com/200888970726064?TicketID=639641" target="_blank" rel="noreferrer" style=""><span dir="ltr" lang="en-US" style=""> https://form.jotform.com/200888970726064?TicketID=639641</span></a></div>
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<span dir="rtl" lang="en-US" style="">يرجي عدم الرد علي هذه البريد, </span><a href="https://form.jotform.com/200888970726064?TicketID=639641" target="_blank" rel="noreferrer" style=""><span dir="rtl" lang="en-US" style="">يمكنك الضعظ علي الر</span></a><span dir="rtl" lang="en-US" style="">ابط اذا كنت تأمل التواصل معنا.</span>
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<div dir="rtl" style="">صدقائك</div>
<div dir="rtl" style="">فريق الدعم.</div>
<div style="">Dear Customer,</div>
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<div style="">Thank you for contacting us. </div>
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<div style="">If you are following up on your delivery, we would like to inform you that due to current <span class="caps_mailru_css_attribute_postfix_mailru_css_attribute_postfix" style="">COVID</span>-19 crisis, its taking normal than usual to deliver order. Please note here are the delivery times across different countries:</div>
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<div style="">Saudi Arabia: 7-9 days</div>
<div style="">United Arab Emirates: 5-7 days</div>
<div style="">Kuwait: 6-8 days</div>
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<span class="caps_mailru_css_attribute_postfix_mailru_css_attribute_postfix" style="">BAH</span>: 5-7 days</div>
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<div style="">While we do our best to deliver orders as fast as possible. The current situation around the world is changing very rapidly, governments locally are enforcing curfews and other restrictions. This may lead to additional delays.</div>
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<div style="">If you have placed your orders within the duration above, we would request you to please wait for delivery. If you have received a tracking number, we would request you to please track your order on the courier’s websites.</div>
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<div style="">If you already have a tracking number, and you would like to reschedule your delivery, you can also directly call up the courier company's customer service to make delivery arrangements. </div>
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<div style="">You can check the status of your order by visiting our website, logging on with your username and password, clicking on my account and then my orders.</div>
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<div style="">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites by clicking here.</div>
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<div style="">We hope we were able to answer your question and resolve your query. </div>
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<div style="">If your query is not answered by above, please <a href="https://form.jotform.com/200888970726064?TicketID=639641" target rel="noreferrer" style="">click here</a> (<span dir="ltr" lang="en-US" style=""><a href="https://form.jotform.com/200888970726064?TicketID=639641" target="_blank" rel="noreferrer" style="">https://form.jotform.com/200888970726064?TicketID=639641</a>)</span> to and follow the step by step instructions to give us more details about your query.</div>
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<div style="">Please do not reply to this email. Please <a href="https://form.jotform.com/200888970726064?TicketID=639641" target rel="noreferrer" style="">click</a> on link above if you wish to contact us again for your query.</div>
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<div style="">Your friends,</div>
<div dir="ltr" style="">The support team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/639641