Subject: New Reply Received - لماذا تم الغاء الطلب 9784258848
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 25 May 2020 09:28:41 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  لماذا تم الغاء الطلب   9784258848  Ticket comment <div class="WordSection1">
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>السلام عليكم ورحمه الله
</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>مازال المنتج الذي تتحدث موجود على موقعكم الكريم ومتاح للجميع لماذا لم يتم ازالته أذا كان تالفا كما تقول ؟؟؟</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'></span></b></div>
</div>
<br>
<br>
<div></div>
<table style="HEIGHT: 193px; WIDTH: 960px" cellspacing="2" cellpadding="0">
<tbody>
<tr>
<td style="WIDTH: 183px">
<img width="175" height="116" style="" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMjU2NzE5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ln4CKEO8zrgVLrVj3LRMmh2xBxAMTCS8XMbLZVmvvcU"><a href="http://www.addc.ae/" rel="noreferrer"></a>
</td>
<td style="HEIGHT: 108px; WIDTH: 5px"></td>
<td style="HEIGHT: 108px; WIDTH: 318px">
<div>
<span style="FONT-SIZE: 10pt; FONT-FAMILY: arial"><b><br>
<br>
<br>
<br>
<br>
Moustafa Hemdan</b></span><br>
<span style="FONT-SIZE: 6pt; FONT-FAMILY: arial"><font>ADF Inspection Engineer</font></span><span style="FONT-SIZE: 8pt; FONT-FAMILY: arial"><br>
Email: [email-masked]<br>
T:+971 2 4167108 F:  M: +971 50 4911504</span><br>
<span style="FONT-SIZE: 8pt; FONT-FAMILY: arial">PO Box 219, Abu Dhabi, United Arab Emirates | <a href="http://www.addc.ae" rel="noreferrer">www.addc.ae</a></span>
</div>

<div></div>
<div></div>
</td>
<td style="HEIGHT: 108px; WIDTH: 372px">
<br>
<div align="center">          </div>
<div align="right"> </div>
<div align="left"> <img width="160" height="58" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMjU2NzE5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vJvQjR-HHv9tRaNFd3q10mwaDFNEg0gUzWzdCkaDSTg">
</div>
<img width="320" height="57" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMjU2NzE5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XzkI33t5xS1NmOw4ge8k8FrSoD4fslVW8Btg1Salbcw">
<div style="MARGIN-RIGHT: 0px" dir="ltr" align="left"> </div>
</td>
<td style="WIDTH: 4px">
<div align="left">
<br>
<br>
 </div>
</td>
</tr>
</tbody>
</table>
<div>
<span style="FONT-SIZE: 8pt; FONT-FAMILY: Webdings; COLOR: green"><br>
<img width="950" height="230" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMjU2NzE5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.taQu8E2c6LCf54z5OWP67_TKoTNgEV9ZVBPD0f8AHCw"><br>
<br>
P </span><span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: green">Please consider the environment before printing this e-mail</span>
<font style="FONT-SIZE: 8pt; FONT-FAMILY: arial"><strong><span class="style28"><br>
Vision</span>|</strong></font> <font style="FONT-SIZE: 8pt; FONT-FAMILY: arial" color="#6a737b">
ADDC becomes a leading water and electricity distribution and supply company comparable with the top quartile performers worldwide by 2020.
</font><br>
<font style="FONT-SIZE: 8pt; FONT-FAMILY: arial"><strong>Mission|</strong></font>
<font style="FONT-SIZE: 8pt; FONT-FAMILY: arial" color="#6a737b">Plan, develop, maintain and operate a reliable, secure, safe and cost effective distribution system in Abu Dhabi and deliver services that meet or exceed our customers' expectations.</font><br>
<font style="FONT-SIZE: 8pt; FONT-FAMILY: arial"><strong>Values|</strong></font> <span style="FONT-SIZE: 8pt; FONT-FAMILY: 'Arial','sans-serif'; COLOR: #6a737b; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">
Care, Innovation, Ownership, Teamwork, and Transparency.</span><br>
<br>
<div class="WordSection1">
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'></span></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Shoemart [mailto:[email-masked]]
<br>
<b>Sent:</b> Monday, May 25, 2020 1:23 PM<br>
<b>To:</b> Moustafa Hemdan (ADDC)<br>
<b>Subject:</b> Re: [#1089237] - <span lang="AR-SA" dir="RTL">لماذا تم الغاء الطلب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> 9784258848</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR"></span>
</div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>مرحبا مصطفى .</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>​</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>شكرا لتواصلك معنا.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>لقد تم الغاء الطلب  9784258848 بسبب ان المنتج  كان تالفا ولانريد ازعاجك بالارجاع  وتم اعادة القيمة بتاريخ 5/24/20  وسيصلك خلال ايام لبطاقتك حسب اجراءت البنك التابعة  لة </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>إرضائكم يهمنا وتقيمكم لنا يدفعنا للافضل</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>أصدقائك</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>فريق الدعم</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="margin-bottom:12.0pt;text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
<br>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div> </div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'><span dir="LTR"></span><span dir="LTR"></span>1089237:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
<span lang="AR-SA" dir="RTL"></span></span>
</div>
<div></div>
<div></div>
</div>

Disclaimer: This email message and all associated attachments and other data and content transmitted with it are intended only for the use of the addressee(s) and may contain information that is privileged, confidential, proprietary, or otherwise exempt from disclosure under applicable law.  If you are not the intended recipient, you may not review, copy, or distribute this email message or any attachments, data or content transmitted with it.  Therefore, if you have received this email in error, please inform the sender immediately and delete this email message and all associated attachments and other data and content transmitted with it.  ADDC reserves the right to monitor all email messages, associated attachments, other data and content sent to, or from, its network.  Emails, their attachments, other data and content transmitted with it are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, lost or destroyed, or contain viruses. Any person who communicates with ADDC via email is taken to accept these risks.<br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1089237