Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Apr 2020 15:20:15 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">
<div dir="rtl">السلام عليكم انا في انتظار الرد من قبلكم وارجو الغاء امر الارجاع</div>
<div dir="rtl">ملحوظه انا عميل لديكم وقد قمت بالشراء اونلاين باكثر من 1500 ريال تقريبا فارجو الاهتمام اكثر بعملائكم وتلبيه طلباتهم</div>
<div dir="rtl">ودمتم بخير</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 1, 2020 at 3:42 PM Eng.Mohammed Hamdy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">السلام عليكم<div dir="auto">هذه المره الثالثه لارجاع المنتج</div>
<div dir="auto">انا لا اريد ارجاع المنتج انا اريد ارساله القطعه الناقصه وصف المنتج غير صحيح من قبلكم لا اتحمل هذا الخطا</div>
<div dir="auto">اريد ارسال القطعه الناقصه الروب او ارجو المعذره سوف اتقدم بشكوي لوزاره التجاره</div>
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<div dir="ltr" class="gmail_attr">On Wed, Apr 1, 2020, 8:47 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="rtl">​مرحبا محمد<br>​<br>شكرا لتواصلك معنا.<br>نرجو تقبل اعتذارانا عن الازعاج اللذي تسببنا لة.<br>​</div>
<div dir="rtl">يبدون ان هناك خلل في وصف المنتج لذلك لم يصلك كما هو مذكور في التطبيق لذلك قمنا بطلب الارجاع  .<br>شكرا لتعاونكم وتسوقكم معنا.<br><br>لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>إرضائكم يهمنا وتقييمكم الايجابي لنا يدفعنا لتقديم الافضل<br><br><br>أصدقائك,<br>فريق الدعم<br><br><br>
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            <blockquote>
              On
              Tue, 31 Mar at 12:52 PM
              <span>,  Eng.Mohammed Hamdy &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
              <div dir="auto">السلام عليكم<div dir="auto">استلمت الطلب 6472350735 النهارده  قطعه واحده فقط بدون الروب دي ثالث مره استلم الطلب ناقص واسترجعه واخسر فلوس في الارجاع ولا استلم الطلب كامل قطعتين كما كان في وصف السلعه عند الطلب في الثلاث مرات وقد تم تغير وصف السلعه الان بعد طلبي الثالث ولكن عندما طلبت كان يوجد قطعتين الفستان والروب وعندي سكرين شوت بالوصف قبل تغييره علي الموقع</div>
<div dir="auto">ارجو ارسال القطعه الناقصه الروب كما كان في الوصف عند شراء السلعه في الثلاث مرات مرفق الادله اللازمه </div>
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<div><blockquote>
<div>On Thu, Mar 26, 2020, 12:04 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="rtl">مرحبا محمد.</div>
<div dir="ltr">
<div dir="rtl">​</div>
<div dir="rtl">شكرا لتواصلك معنا.</div>
<div><br></div>
<div dir="rtl">يرجى العلم أن طلبات التوصيل للمنزل تحتاج 3-5 يوم دوام من تاريخ إنشاء الطلب .</div>
<div dir="rtl">طلبك قيد الشحن في طريقه إليك.</div>
<div dir="rtl">يمكنك تتبع طلبك على رقم التتبع التالي (45758007643) على موقع ايرماكس التالي ( <a href="https://www.aramex.com/ar/" rel="noreferrer" target="_blank">https://www.aramex.com/ar/</a>) .</div>
<div><br></div>
<div dir="rtl">وفي حال عدم استلامكم الطلب خلال الوقت المحدد الرجاء التواصل معنا مجدداً.</div>
<div><br></div>
<div dir="rtl">شكرا لتعاونكم وتسوقكم معنا.</div>
<div><br></div>
<div dir="rtl">لا تترددي في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
<div dir="rtl">إرضائكم يهمنا وتقييمكم   الايجابي   لنا يدفعنا لتقديم  الافضل<br>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</span><br>
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<div dir="ltr"><br></div>
<div dir="rtl">أصدقائك,</div>
<div dir="rtl">فريق الدعم</div>
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            <blockquote>
              On
              Wed, 25 Mar at  6:11 AM
              <span>,  Eng.Mohammed Hamdy &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
              <div dir="auto">الطلب هذا مفروض يجي قطعتين وليس قطعه واحده هذه هي المره الثالثه لطلب المنتج واستلمه ناقص، لم يتم ارسال الrobe<div dir="auto"><br></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Mar 25, 2020, 4:43 AM Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<u></u>

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										Order number  6472350735 has been shipped.
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									<a href="https://www.maxfashion.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="display:inline-block" rel="noreferrer" target="_blank">
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												<td colspan="2" style="padding:15px 0px 0px">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161312751" rel="noreferrer" target="_blank">
													<img alt="ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width="19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" rel="noreferrer" target="_blank">
												  <img alt="android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width="19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161312751" style="text-decoration:none;color:rgb(32,32,32)" rel="noreferrer" target="_blank">iPhone</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;color:rgb(32,32,32)" rel="noreferrer" target="_blank">Android</a>
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													<a href="https://www.maxfashion.com/sa/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Women</a></span>
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													<a href="https://www.maxfashion.com/sa/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Men</a></span>
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													<a href="https://www.maxfashion.com/sa/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Girls</a></span>
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													<a href="https://www.maxfashion.com/sa/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Shoes</a></span>
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													<a href="https://www.maxfashion.com/sa/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Inspiration</a></span>
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															Your products have been shipped.
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															Hi Mohamed Ebrahim, your order number is  <span style="color:rgb(0,185,229)"><a href="https://www.maxfashion.com/sa/en/my-account/order/6472350735?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:rgb(0,185,229);text-decoration:none" rel="noreferrer" target="_blank">6472350735</a></span>.														</td>
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																																										The tracking number is <span style="color:rgb(0,185,229)"><a href="https://www.aramex.com/express/track.aspx/45758007643?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" style="color:rgb(0,185,229);text-decoration:none" rel="noreferrer" target="_blank">45758007643.</a></span>
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																	Order shipping to   <br><b>Mohamed Ebrahim</b><br>
																									                                   	 	6358 شارع الأمير فهد بن إبراهيم آل سعود، الضباط، ا<br>
																	 								                                   	 								                                   	 	 فوق محل ايجار سيارات ادهم<br>
								                                   	 								                                   	 								                                   	 	بجانب ذيب لتإجير السيارات<br>
								                                   	 								                                   	 								                                     								                                     	Riyadh,
								                                     								                                      								                                     	Saudi Arabia
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: +966 592821816
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																				Payment Method:  <br><b>Mohammed H Ebrahim</b><br>
																			
																																													                                    																											                                    xxxx xxxx xxxx 4738
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							                                 	<strong style="float:left">Order Details</strong>
							                                 	<span style="float:right">Consignment Number: 88887001346420200325</span>
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																		    																																								<img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SU20FS1161PINKDARK-SU20FS1161-MXSPR20170120_01-2100.jpg" alt="" style="height: auto; vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px">
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																<span style="line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600">
															       <strong> MAX </strong>
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															    															      <strong> Printed Sleeveless Sleep Dress with Robe </strong>
															    															        <br>
															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:rgb(61,70,72);font-weight:300">Color: Purple</span> 
																	        	  
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																	         																		      																		         <span style="line-height:22px;font-size:14px;color:rgb(61,70,72);font-weight:300">
																		        	     																		        	      Size: 
																		        	     																		        	     L 
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														       		1
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks<br><br>Mohammad Hamdy<br><br>
</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/568294