Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Mar 2020 13:02:16 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
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Kindly note that we have attempted the delivery, however, it was not fulfilled due to the missing information. We have updated the contact number as requested and scheduled the delivery to be attempted tomorrow. <br>
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Kind Regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Riham Kilani</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/3/2020 1:03 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#586990] - Delivery<br>
 
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<div dir="ltr"><span style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Hi Team,</span></div>

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Subject : Update Contact Details<br>
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Problem Statement – Late Delivery<br>
Tracking ID –S000669827632<br>
Assistance Required – The Customer inform us he ordered by wrong number so please update the old number by new number (0531038215)<br>
Please update us about the delay in delivery and arrange a delivery ASAP.<br>
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Regards,</div>

<div>Tawfik </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/586990