Subject: New Reply Received - Conversation with Ticking Burger
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 13:42:37 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with Ticking  Burger  Ticket comment <div>Dear Team, <br>
<br>
Please confirm the order number as no orders were found under the number S00063664681. <br>
<br>
Thanks 
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mahmoud AlFaqier</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/3/2020 12:36 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#547090] - Conversation with Ticking Burger<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">
<div dir="ltr"><span style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Hi Team,</span></div>

<div dir="ltr">
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<br>
Subject: Update Contact Details<br>
<br>
Problem Statement – Update Mobile Number<br>
Tracking ID – S00063664681<br>
Assistance Required – The Customer informs us he ordered by the wrong number so please update the old number by new number (0556141110)<br>
Please update us about the delay in delivery and arrange a delivery ASAP.<br>
<br>
Regards,</div>

<div>Tawfik </div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 20 Mar at 11:58 AM <span class="separator">, ام البراء &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<table style="margin-left:auto;margin-right:auto">
<tbody>
	<tr>
	<td>
	<table style="margin:0px auto;background:#f4f8fa;padding:0 15px;min-width:500px;margin:0px">
	<tbody>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>زين</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:52 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>sooo63664681</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:52 AM, 20th Mar</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>مرحبا  معك  محمدتوفيق</div>
		</div>

		<div style="color:#999999;font-size:11px">11:53 AM, 20th Mar</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>لحظة من فضلك حتى يتم فحص الحالة</div>
		</div>

		<div style="color:#999999;font-size:11px">11:53 AM, 20th Mar</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>S00063664681</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:53 AM, 20th Mar</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>هذا الطلب الصحيح</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:54 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>رقم الطلب يبداء برقم 6</div>
		</div>

		<div style="color:#999999;font-size:11px">11:54 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>نعم</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:55 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_8f7eb1e1367216cfdcfb5c942ee3d979bc0fda50ffe717ff79fd0851ddc0046f/img_1584690939269.png"></div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:55 AM, 20th Mar</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>هذي الصوره للطلب ورقم الجوال خطا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:56 AM, 20th Mar</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>0556141110 الصحيح</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:56 AM, 20th Mar</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>اهلا ام البراء</div>
		</div>

		<div style="color:#999999;font-size:11px">11:57 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>سيتم رفع رقمك الصحيح لشريك النقل للتواصل معك</div>
		</div>

		<div style="color:#999999;font-size:11px">11:57 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هل لديك استفسار اخر يمكنني  ان  اساعدك  بة</div>
		</div>

		<div style="color:#999999;font-size:11px">11:57 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>اهلا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:57 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Ticking Burger</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/burger.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>مشكور</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:57 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>طاب يومك</div>
		</div>

		<div style="color:#999999;font-size:11px">11:58 AM, 20th Mar</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>كان من دواعي سروري مساعدتكم. </div>
		</div>

		<div style="color:#999999;font-size:11px">11:58 AM, 20th Mar</div>
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	<table style="margin:10px auto;padding:0 20px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;color:#333;line-height:1.4;margin:0px;min-width:100%">
	<tbody>
		<tr>
		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/335606409673825" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
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</div>
</div>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/547090