Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 13:23:23 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:08 PM, 16th Mar                   Bot                   Hi again!           05:08 PM, 16th Mar                     User                    can I speak to an agent           05:08 PM, 16th Mar                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:11 PM, 16th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           05:14 PM, 16th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:17 PM, 16th Mar                     User                    Hello           05:18 PM, 16th Mar                     U
 ser                    why there is no option for click and collect           05:18 PM, 16th Mar                     User                    in the app anymore           05:18 PM, 16th Mar                     User                    only shipping now ?           05:18 PM, 16th Mar                   Mohammad                   Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           05:20 PM, 16th Mar                   Mohammad                   Is there anything else I can help you with?           05:20 PM, 16th Mar                     User                    I live in Bahrain           05:21 PM, 16th Mar                     User                    malls are not closed           05:21 PM, 16th Mar                     User                    same ?           05:21 PM, 16th Mar                   Mohammad                   it will be close soon           05:21 PM, 16th M
 ar                   Mohammad                   you can choose home dleivery           05:22 PM, 16th Mar                   Mohammad                   Is there anything else I can help you with?           05:22 PM, 16th Mar                     User                    So no more option for click and collect           05:22 PM, 16th Mar                     User                    Thank you           05:22 PM, 16th Mar                   Mohammad                   Yes  your are welcome           05:23 PM, 16th Mar                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           05:23 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/533227