Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 Feb 2020 12:27:05 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div>Dear Team,<br>
<br>
The details have been updated and a delivery attempt will be arranged with the customer.<br>
<br>
Best Regards
</div>
<div><span class="labelnormal"><span class="labelname_sf">Mahmoud AlFaqier</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/2/2020 4:23 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#473958] - Conversation with User<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Subject: Late delivery Please any update as we can see with tracking id missing documents please update it and deliver asap.<br>
<br>
Problem Statement – Late Delivery<br>
Tracking ID –S000496102498<br>
Kindly update address and mobile number to deliver asap<br>
Mobile Number:0557371911<br>
Address: الباحه، العقيق,شارع الملك فهد<br>
Assistance Required – Need urgent delivery<br>
Shipping date: 2/2/20 9:12 AM<br>
Please update us about the delay in delivery and arrange a delivery ASAP.<br>
<br>
Regards,<br>
Support Team</div>
</div>

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<blockquote class="freshdesk_quote">On Fri, 21 Feb at 5:12 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div>Hi Team,</div>

<div> </div>

<div>Subject: Late delivery</div>

<div> </div>

<div>Problem Statement – Late Delivery</div>

<div dir="ltr">Tracking ID –S000496102498</div>

<div dir="ltr">​Kindly  update address and mobile number to deliver asap</div>

<div dir="ltr"><strong>Mobile Number:0557371911</strong></div>

<div dir="ltr"><strong dir="ltr">Address: الباحه، العقيق,شارع الملك فهد</strong></div>

<div>Assistance Required – Need urgent delivery</div>

<div>Shipping  date: <span style="white-space:pre">    </span>2/2/20 9:12 AM</div>

<div>Please update us about the delay in delivery and arrange a delivery ASAP.</div>

<div> </div>

<div>Regards,</div>

<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/473958