From: Mohammad Musaed <[email-masked]>
To: Haedar Mohammad <[email-masked]>
Date: Tue, 11 Feb 2020 08:18:18 -0700 (MST)

Hi Team, 

With reference to Order ID: 6448277804 
​ 
We can see order was placed on 16-Oct-2019 , But order status still showing ''Ready to ship''. 
​The customer has requested order cancellation and refund, if the order is already at the store please mark this as Not Picked and do an RTS. If this order still with WH then please cancel this order from your end and initiate a refund for the same. 

Regards, 
​The Support Team