Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 Feb 2020 08:49:42 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div style="direction: rtl">شكرا لكم &#128077;</div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في ٠٦‏/٠٢‏/٢٠٢٠ الساعة ١١:٢٩ ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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<div dir="rtl">مرحبا   منيرة,</div>
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<div dir="rtl">شكرا  لك  للتواصل معنا  .</div>
<div dir="rtl">تم  اخبارنا  من قبل الفريق التقني   بانة  تم  حل  مشكلتك  يرجى  المحاولة  الان .<br><br>
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<div dir="rtl">اصدقائك</div>
<div dir="rtl">فريق الدعم</div>
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<div dir="rtl">محمد توفيق </div>
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              On
              Sun, 2 Feb at  3:59 PM
              <span class="separator">,  منيرة &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><table style="margin-left: auto;margin-right: auto">  <tbody>
<tr>    <td>      <table style="margin:0px auto;background: #f4f8fa;overflow: auto;padding: 0 15px; min-width: 500px; margin: 0px">          <tbody>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>مرحبا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:54 PM, 02nd Feb</div>    </td>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>حذفت التطبيق واعدت تحميله ومازالت نفس المشكلة</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:54 PM, 02nd Feb</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>مرحبا  معك  محمدتوفيق</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:55 PM, 02nd Feb</div>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_65e3b43b3ef2f1c324319d9a2d07a2b39a724c51eb90f9c4f9f7f031acd7ad57/img_1580644528433.png"><div>هذي الملاحظة التي تظهر لي</div>
</div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:55 PM, 02nd Feb</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>ممكن  صورة لشاشة الخطاء</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:55 PM, 02nd Feb</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>وايميلك  المسجل</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:55 PM, 02nd Feb</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>وكذلك  اسم  جوالك</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:56 PM, 02nd Feb</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>لنرفع  مشكلتك للفريق  التقني</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:56 PM, 02nd Feb</div>
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<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>[email-masked]</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:56 PM, 02nd Feb</div>    </td>
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<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>0550777117</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:56 PM, 02nd Feb</div>    </td>
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<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>شكرا لك  اسم  جوالك</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:57 PM, 02nd Feb</div>
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<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>كيف يعني اسم جوالي</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:57 PM, 02nd Feb</div>    </td>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>قصدك هل هو ايفون او لا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:58 PM, 02nd Feb</div>    </td>
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<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>ايفون  كم</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:58 PM, 02nd Feb</div>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>11</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:58 PM, 02nd Feb</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>شكرا لك سنقوم  برفع  مشكلتك  الان للفريق التقني  لحلها</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:58 PM, 02nd Feb</div>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>هل لديك استفسار اخر يمكنني  ان  اساعدك  بة</div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:58 PM, 02nd Feb</div>
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<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">User</div>
<div></div>        <img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>شكرا لكم</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">03:58 PM, 02nd Feb</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_0b770c15881363f5eb1e85c80b6a0bb0e0397efacf8f8f048df77ab640e8fbad/img_1579216466654.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>كان من دواعي سروري مساعدتكم. </div></div>        <div style="color: #999999;font-size: 11px;clear: right">03:59 PM, 02nd Feb</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/319034384410875" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/439197