Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jan 2020 23:34:54 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:11 AM, 31th Jan                   Bot                   Hi again!           03:11 AM, 31th Jan                     User                    Can I complain about something           03:11 AM, 31th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:12 AM, 31th Jan                     User                    No photos on the application           03:15 AM, 31th Jan                     User                    All pf them don’t appear           03:15 AM, 31th Jan                     User                    Of*           03:15 AM, 31th Jan                     User                    And i NEED online shopping           03:15 AM, 31th Jan                     User                    Can you fix it           03:16 AM, 31th Jan                   Mohammad                   Can you please share your  registered email address.           03:18 AM, 31th Jan                   Mohammad                   and screenshot and name of mobile and OS version           03:18 AM, 31th Jan                     User                    [email-masked]           03:18 AM, 31th Jan                     User                             03:19 AM, 31th Jan                     User                    Iphone 5s           03:21 AM, 31th Jan                     User                    12.3.1           03:21 AM, 31th Jan                   Mohammad                   On wife only  or gsm also           03:21 AM, 31th Jan                     User                    Both           03:22 AM, 31th Jan                     User                    No sorry           03:23 AM, 31th Jan                     User                    WiFi only           03:23 AM, 31th Jan                   Mohammad                   But as i can  see you have ordered yesterday           03:24 AM, 31th Jan                   Mohammad                   This  issue because of you  now in Egypt           03:24 AM, 31th Jan                   Mohammad                   Try  to use browser this  time           03:27 AM, 31th Jan                     User                    I ordered from max application           03:30 AM, 31th Jan                     User                    Not from Centrepoint           03:30 AM, 31th Jan                   Mohammad                   OK as we told  you   will escalate your issue to  technical  team  to  fix it           03:30 AM, 31th Jan                     User                    Aha okay           03:31 AM, 31th Jan                     User                    As fast as you can please           03:31 AM, 31th Jan                     User                    I tried the browser and it’s the same issue           03:32 AM, 31th Jan                   Mohammad                   OK will escalate now           03:33 AM, 31th Jan                   Mohammad                   Is there anything else I can help you with?           03:33 AM, 31th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:34 AM, 31th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/435251