Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 20:36:29 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:30 PM, 15th Apr                     User                    I ordered a product on the 6th of march i just opended it and it is damaged           11:31 PM, 15th Apr                     User                    Order #8417892816           11:32 PM, 15th Apr                     User                             11:32 PM, 15th Apr                     User                    This the product           11:32 PM, 15th Apr                     User                             11:34 PM, 15th Apr                     User                    The wood is broken           11:35 PM, 15th Apr                     User                    It can not be assembled           11:35 PM, 15th Apr                   Mohammed                   Good evening, Dear customer, Thank you for contacting homecentre. I'm Tawfik. I will be happy to
  help you.           12:23 AM, 16th Apr                     User                    Hello tawfik i sent the product details in the massages above           12:26 AM, 16th Apr                   Mohammed                   We apologize for the inconvenience caused.we will escalate your issue to the delivery team to fix the issue asap           12:30 AM, 16th Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           12:30 AM, 16th Apr                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with homecentre  Have a wonderful day.           12:35 AM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6076639