Subject: Ticket Assigned - Conversation with Abhinav Shine
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 17:19:01 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abhinav Shine Abhinav Shine                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Abhinav shine, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425563638 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041023004388     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0547997061            09:03 PM, 11th Apr                   Mohammed                   Good evening, Abhinav,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:15 PM, 11th Apr                     Abhinav Shine                    I haven’t reciprocated my order yet           09:15 PM, 11th Apr                   Mohammed                   We apologize for the inconvenience caused.we will check   with the courier to expedit the delivery process asap   .and you will be contacted on 559513763 https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041023004388           09:15 PM, 11th Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           09:15 PM, 11th Apr                     Abhinav Shine                    I was supposed to receive it yesterday.           09:15 PM, 11th Apr                     Abhinav Shine                    Received *           09:16 PM, 11th Apr                     Abhinav Shine                    Will I receive it today?           09:16 PM, 11th Apr                     Abhinav Shine                    And the tracking system is not updated.           09:17 PM, 11th Apr                   Mohammed                   We will check with courier and you will be contacted within  24 hours           09:18 PM, 11th Apr                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:18 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040990