Subject: Ticket Assigned - Conversation with Rose
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 16:56:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rose Rose                    0505912774           08:30 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:30 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Hello Rose , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:30 PM, 11th Apr                     Rose                    � Returns Process           08:30 PM, 11th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:30 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           08:30 PM, 11th Apr                     Rose                    No           08:31 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           08:31 PM, 11th Apr                     Rose                    Talk to Agent           08:31 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:31 PM, 11th Apr                     Rose                    [email-masked]           08:31 PM, 11th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:31 PM, 11th Apr                   Mohammed                   Good evening, Rose,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           08:45 PM, 11th Apr                     Rose                    Hi           08:52 PM, 11th Apr                     Rose                    [4/11, 8:17 PM] Rose: I have a return request since apr 5 that was not picked till now [4/11, 8:17 PM] Rose: My mobile number in the order was incorrect and i called ur call center twice to fix it [4/11, 8:17 PM] Rose: But till now its not yet picked [4/11, 8:18 PM] Rose: Order number 9423435646           08:53 PM, 11th Apr                   Mohammed                   The  return request has been created on 4/9/23 9:41 and the courier will contact you within  3-5 days for collection           08:53 PM, 11th Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           08:53 PM, 11th Apr                     Rose                    My correct mobile number is 0505912774           08:53 PM, 11th Apr                   Mohammed                   Thank you for sharing the new number we will forward it to the courier           08:53 PM, 11th Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           08:53 PM, 11th Apr                     Rose                    Thats it           08:54 PM, 11th Apr                     Rose                    Thanks           08:54 PM, 11th Apr                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:55 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040808