Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 16:33:22 +0000 (UTC)

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Customer Service case # 5876944

Can you kindly reinitiate the collection of item I wish to return please. This was all messed up due to the mistake done by your contact center agent as she erroneously canceled my return request and later the collection was delayed. I was in India and just returned back yesterday. Appreciate if you can kindly arrange to collect the return item and credit my Splash account or return amount to my credit card. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5962046