Subject: New Reply Received - Exchange request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 18:11:38 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Exchange request  Ticket comment <div dir="auto">Your delivery partner has not collected the parcel till now.</div>
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<div>On Sat, 1 Apr 2023, 11:55 Lubna Ashfaque, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Pics are attached as requested.</div>
<div dir="auto">I sent you the wrong product, its not from the order no 948951681. It was not supposed to be given to the collection company.</div>
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<div dir="auto">The right product, which was supposed to be returned is still with me.</div>
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<div dir="auto">Thanks!</div>
<div dir="auto">Lubna<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Sat, 1 Apr 2023, 11:41 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lubna,</div>
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<div dir="ltr">We would request you to kindly confirm is you have returned landmark related item to us or non landmark related item to us under this return 1004069581 of order no 9418951681.</div>
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<div dir="ltr">If you have returned the LMG related item your refund will be processed.</div>
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<div dir="ltr">If you have returned the non LMG related item kindly share the images of the item so that we can check it further.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923405