Subject: Ticket Assigned - Conversation with ASobti007
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 19:19:15 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ASobti007 ASobti007                    Hello Tawfik - the return procedure is seamless once the status is appropriately updated           11:06 PM, 01st Apr                     ASobti007                    The order numbers for your reference are as follows:           11:06 PM, 01st Apr                   Mohammed                   Good evening, Dear customer, Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           11:06 PM, 01st Apr                     ASobti007                             11:07 PM, 01st Apr                     ASobti007                    Can we please have a timeline as to when these status updates will be synced           11:08 PM, 01st Apr                     ASobti007                    Please note - now all the 4 orders have been delivered, but their status remains processing on the MAX APP  Please try and re
 solve these status update issues asap - so the return procedure can be ironed out           11:08 PM, 01st Apr                   Mohammed                   We apologize for the inconvenience caused.We will escalate your issue to update the order status within  24 hours           11:15 PM, 01st Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           11:15 PM, 01st Apr                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           11:18 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5966073