Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 18:50:30 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I have orders I received one but the other after 3 days on 4 April           10:07 PM, 01st Apr                     User                    The problem is that they didn't fixed the desk with the chair           10:08 PM, 01st Apr                     User                    In the first order           10:08 PM, 01st Apr                     User                    What I do who will fix it I want then to fix it with the other order in day 4 of april           10:09 PM, 01st Apr                     User                    Can you please help and put note to fix every things need fixing from the first and second order because the 2 order I did it in the same time           10:10 PM, 01st Apr                     User                    But they are the one who sprate it.           10:10 PM, 01st Apr                     User    
                 Thank you           10:10 PM, 01st Apr                     User                    69090966           10:10 PM, 01st Apr                     User                    This is my number           10:10 PM, 01st Apr                     User                    [email-masked]           10:11 PM, 01st Apr                   Mohammed                   Good evening, Dear customer, Thank you for contacting homecentre. I'm Tawfik. I will be happy to help you.           10:23 PM, 01st Apr                   Mohammed                   Can you please share your order number?           10:29 PM, 01st Apr                     User                             10:32 PM, 01st Apr                     User                    8422524203           10:33 PM, 01st Apr                     User                    They sprate the order but they must to fix the desk wich is in the items that I received it           10:34 PM, 01st Apr                   Mohammed                   We sincere
 ly apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           10:36 PM, 01st Apr                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:40 PM, 01st Apr                     User                    Yes sure I will           10:41 PM, 01st Apr                     User                    I will send the photo           10:41 PM, 01st Apr                     User                    But I will late cuse now I'm outside the home           10:41 PM, 01st Apr                     User                    I will send the item pictures from the app           10:42 PM, 01st Apr                     User                             10:43 PM, 01st Apr                     User                             10:44 PM, 01st Apr                     User                    These the two items that
  they didn't fixed           10:44 PM, 01st Apr                     User                    8422524203           10:46 PM, 01st Apr                     User                    This is the order number           10:46 PM, 01st Apr                     User                    I'm here sure maybe the internet get offline and come back           10:47 PM, 01st Apr                     User                    I send you everythings           10:47 PM, 01st Apr                   Mohammed                   We will check with delivery team and will update you by email asap           10:49 PM, 01st Apr                   Mohammed                   Do you have any another inquiry can i help you with ?           10:49 PM, 01st Apr                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with homecentre  Have a wonderful day.           10:50 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.f
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