Subject: Ticket Assigned - Conversation with Rossella
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 17:27:06 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rossella Rossella                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  rossella Bot:  Hi rossella, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422609377 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509195115            09:06 PM, 30th Mar                   Mohammed                   Good evening, Rossella,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:19 PM, 30th Mar                   Mohammed                   We apologize for the inconvenience caused.we will check with delivery team to ship your order asap           09:26 PM, 30th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           09:26 PM, 30th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:26 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5953351