Subject: Ticket Assigned - Conversation with Sana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 16:54:29 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sana Sana                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sana Bot:  Hi sana, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Customet care Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9422604475 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566539055            08:26 PM, 30th Mar                     Sana                    Helo           08:26 PM, 30th Mar                   Mohammed                   Good evening, Sana,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           08:48 PM, 30th Mar                   Mohammed                   We apologize for the inconvenience caused.we will  escalate your issue to ship the order asap           08:53 PM, 30th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           08:53 PM, 30th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:54 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5953133