Subject: New Reply Received - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 09:17:10 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div class="ydp5575e7c5yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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<div dir="ltr" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0)">HY SIR,</div>
<div dir="ltr" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0)">NOBODY CONTACT ME, <span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">assembly team still not visited</span>. i mentioned assembly team guy contact number: (<b>41144150 &amp; 96677924</b>) this person is came alone my home to take back correct shelf and put wrong shelf. i also contact that warehouse manager guy and send him pics and video (his name hakem and contact no: <b>51025967</b>. he saw the pics and video and not contact me. its two weeks almost, and i also contact delivery section i mentioned numbers (<b>97290879 &amp; 99390807</b>) and i send him pics and video, later he said contact customer care center. its very bad experience with you online. and i will never buy again your products.</div>
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<div dir="ltr" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0)">Regards,</div>
<div dir="ltr" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0)">Muhammad Tahir</div>
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<div>On Thursday, March 30, 2023 at 11:03:11 AM GMT+3, MOHD TAHIR &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;color:rgb(0, 0, 0)">HY SIR,</div>
<div dir="ltr" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;color:rgb(0, 0, 0)">NOBODY CONTACT ME AND RESOLVE THE ISSUE, <span><span style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">assembly team still not visited</span></span>. its two weeks almost. its very bad experience with you online. </div>
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<div dir="ltr" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;color:rgb(0, 0, 0)">Regards,</div>
<div dir="ltr" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;color:rgb(0, 0, 0)">Muhammad Tahir</div>
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                    On Thursday, March 30, 2023 at 01:04:33 AM GMT+3, Homecentre &lt;[email-masked]&gt; wrote:
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<span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Hi MOHD ,</span><br style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Thank you for reaching out to Homecentre.</span>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">​</div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">We apologize for the inconvenience caused.</div>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Please confirm whether the assembly team visited you and fixed the issue.</div>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"> Please feel free to contact us if you have any further questions.</div>
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<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Thank you,</div>
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<div dir="ltr"><div dir="ltr"><span style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Support Team.</span></div></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5894882