Subject: Ticket Assigned - Conversation with Sama Zahid
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 18:14:55 +0000 (UTC)

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sama Zahid Sama Zahid                    8418153057 this is the order number           09:57 PM, 26th Mar                   Mohammed                   Good evening, Sama , Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           10:02 PM, 26th Mar                     Sama Zahid                    Hi can you see my previous messages?           10:02 PM, 26th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:04 PM, 26th Mar                   Mohammed                   how many items you have returned and the items name  ?           10:05 PM, 26th Mar                     Sama Zahid                             10:06 PM, 26th Mar                     Sama Zahid                    Theses three items           10:06 PM, 26th Mar             
         Sama Zahid                             10:09 PM, 26th Mar                     Sama Zahid                             10:10 PM, 26th Mar                   Mohammed                   Thank you for the confirmation. We will escalate your issue to the concerned team to refund the amount for the rest items           10:10 PM, 26th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           10:10 PM, 26th Mar                     Sama Zahid                    Why does it say my refund is 13 kd?           10:10 PM, 26th Mar                     Sama Zahid                    This is all.. please look into this asap           10:10 PM, 26th Mar                     Sama Zahid                    It has already been a long time           10:11 PM, 26th Mar                   Mohammed                   we will do the needful           10:14 PM, 26th Mar                   Mohammed                   It was a pleasure to assist you.Thank you
  for shopping with Max  Have a wonderful day.           10:14 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5929400