Subject: Ticket Assigned - Conversation with Jessica Loren
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 19:35:28 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jessica Loren Jessica Loren                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  jessica loren Bot:  Hi jessica loren, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421252501 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223000574     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0565697534            11:10 PM, 25th Mar                     Jessica Loren                             11:15 PM, 25th Mar                     Jessica Loren                    Is this you say service           11:15 PM, 25th Mar                   Mohammed                   Good evening, ,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           11:23 PM, 25th Mar                     Jessica Loren                             11:24 PM, 25th Mar                     Jessica Loren                    Hi           11:24 PM, 25th Mar                     Jessica Loren                    Can you advise why your team playing with my order           11:24 PM, 25th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:25 PM, 25th Mar                     Jessica Loren                    No feedback calls no calls from delivery service really nonsense you guys are sering           11:25 PM, 25th Mar                     Jessica Loren                    9421252501           11:26 PM, 25th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:28 PM, 25th Mar                     Jessica Loren                    You still checking           11:28 PM, 25th Mar                   Mohammed                   We apologize for the late reply.  Please provide us with your contact number and your full address in order to be updated (mobile number - house number - street name - neighborhood - city)           11:29 PM, 25th Mar                     Jessica Loren                    +971 52 243 3559 , hilton garden inn al mina road port rashid , Dubai           11:30 PM, 25th Mar                   Mohammed                   We apologize for the inconvenience caused.we will forward this information to the courier and you will be contacted within  24 hours           11:32 PM, 25th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           11:32 PM, 25th Mar                     Jessica Loren                    The information i got last time no body called           11:33 PM, 25th Mar                     Jessica Loren                    If you guys failed to deliver your service please donot try suffer any customer           11:34 PM, 25th Mar                     Jessica Loren                    I don't want this order no more kindly cancel and process the refund asap           11:34 PM, 25th Mar                   Mohammed                   We will do the needful           11:35 PM, 25th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:35 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5924865