Subject: Ticket Assigned - Conversation with Shuaib
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 19:01:29 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shuaib Shuaib                    I had placed an order on the 19th for click and collect.. it's still not ready for collection.. please let me know by when it'll be ready  Order number 9420815597           10:46 PM, 22nd Mar                   Mohammed                   Good evening, Shuaib,Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           10:50 PM, 22nd Mar                     Shuaib                    I had placed an order on the 19th for click and collect.. it's still not ready for collection.. please let me know by when it'll be ready  Order number 9420815597           10:54 PM, 22nd Mar                   Mohammed                   We apologize for the inconvenience caused.we will escalate your issue  to the store to make it ready asap and you will receive an sms           10:59 PM, 22nd Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           10:59 PM, 22nd Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           11:01 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5911688