Subject: Ticket Assigned - Conversation with Dr Peter Anto
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 18:23:46 +0000 (UTC)

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Peter Anto Dr Peter Anto                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi dr peter anto, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9420858613 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505699569            10:04 PM, 22nd Mar                     Dr Peter Anto                    I have placed an online order on March 19 and still not received.           10:05 PM, 22nd Mar                     Dr Peter Anto                    My order num is 9420858613           10:10 PM, 22nd Mar                   Mohammed                   Good evening, Dr Peter,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           10:15 PM, 22nd Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:20 PM, 22nd Mar                   Mohammed                   We apologize for the inconvenience caused.we will escalate your issue to the store to make your order ready asap and you will receive an SMS           10:21 PM, 22nd Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           10:21 PM, 22nd Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:23 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5911540