Subject: Note Added - [#5451033] Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:21:02 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5451033    Subject:  Promotions or Gift Vouchers   Requester: Faiza Khan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMCD48F793AA6243F3A1D24B6FDE48E59B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
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<div class="MsoNormal">Any update on this?</div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
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<div>From: Ops Cpworldtradecentre &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, March 19, 2023 1:44 PM<br>
<b>To:</b> CP WTC &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Aayush Ambardar &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;;
 support cen &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mithil Shah &lt;[email-masked]&gt;; Jeneesh Poovassery &lt;[email-masked]&gt;; Bopaiah Monnappa &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5451033] - Promotions or Gift Vouchers</div>
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<div class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Hi Team,</span></div>
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<span class="contentpasted0"><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#242424;background:white'>Please share customer Name, Mobile number and EID details for verification of collector.</span></span><span style="font-size:12.0pt;color:black"></span>
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<span class="contentpasted0"><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#242424;background:white'>Regards,</span></span><span style="font-size:12.0pt;color:black"></span>
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<span class="contentpasted0"><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#242424;background:white'>Nabeel</span></span><span style="font-size:12.0pt;color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> CP WTC &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, March 19, 2023 1:40 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ops Cpworldtradecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mithil Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jeneesh Poovassery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bopaiah Monnappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5451033] - Promotions or Gift Vouchers</span> </div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">We have received the gift.</span></div>
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<span style="font-size:12.0pt;color:black">          </span><span class="xcontentpasted0"><span style="font-size:12.0pt;color:#763E9B;background:white">Thanks and Regards,</span></span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:black">        </span><b><span style="font-size:16.0pt;color:#5E327C">  <span style="background:white">MADUKA​</span></span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, March 17, 2023 5:44 PM<br>
<b>To:</b> Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ops Cpworldtradecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 CP WTC &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bopaiah Monnappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mithil Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jeneesh Poovassery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5451033] - Promotions or Gift Vouchers</span> </div>
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<div class="MsoNormal">++ <a id="OWAAM366793" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ops Cpworldtradecentre</span></a> <a id="OWAAM411144" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CP WTC</span></a> <a id="OWAAM521450" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bopaiah
 Monnappa</span></a>
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<div class="MsoNormal">Hi Ayush</div>
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<div class="MsoNormal">We have dispatched the gift to the store through WH, hopefully the store will receive the gift by tomorrow, once revived store will contact the customer for order collection..</div>
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<div class="MsoNormal">Hi <a id="OWAAM938996" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a> <a id="OWAAM831401" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
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<div class="MsoNormal">Please share the customer Name, Mobile number and EID details for collector verification.</div>
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<div class="MsoNormal">Best Regards!</div>
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<div class="MsoNormal">Jainul Hussain</div>
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<b>From:</b> Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, March 17, 2023 5:26 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mithil Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5451033] - Promotions or Gift Vouchers </div>
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<div class="xxmsonormal">Hi All,</div>
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<div class="xxmsonormal">I’ve handed over this winner gift to Jainul for giveaway.</div>
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<div class="xxmsonormal">Please take a photo and copy of emirates id from the winner.</div>
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<div class="xxmsonormal">Best,</div>
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<div class="xxmsonormal">Aayush</div>
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<b>From:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 15, 2023 10:25 AM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5451033] - Promotions or Gift Vouchers</div>
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<div class="xxmsonormal">Hi Jessie,</div>
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<div class="xxmsonormal">We will send the gift to WTC in first week of March. Will inform once sent.
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<div class="xxmsonormal">Please ask customer to bring emirates id during collection.</div>
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<div class="xxmsonormal">Regards,</div>
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<div class="xxmsonormal">Sanket Sable</div>
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<div class="xxmsonormal">Omni Channel Manager, Centrepoint </div>
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<div class="xxmsonormal">Mob. +971-521455465</div>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 15, 2023 10:23 AM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5451033] - Promotions or Gift Vouchers</div>
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<div class="xxmsonormal">Hi <a id="OWAAMCAE9D0E140544A1697B80A0BFA0D28A3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanket Sable</span></a>
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<div class="xxmsonormal">Customer has responded that he can collect the item from WTC mall Abu Dhabi.</div>
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<div class="xxmsonormal"><b><span style="font-size:9.0pt">Jessie Caparas</span></b></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmark.digital%2F&amp;data=05%7C01%7CAayush.Ambardar%40landmarkgroup.com%7C0412a63604024f1b11fb08db0f1d5e34%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638120391023177255%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=CxqubYD70EGC5zcxUqKaAy7DoCvGPflRxmPmSH1GUAk%3D&amp;reserved=0" rel="noreferrer"><span style="color:#0563C1">www.landmark.digital</span></a></span></div>
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<b>From:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 7, 2023 12:02 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aayush Ambardar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5451033] - Promotions or Gift Vouchers</div>
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<div class="xxmsonormal">Hi Team,</div>
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<div class="xxmsonormal">Please check which is the nearest store for the customer. We can handover in that store.</div>
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<div class="xxmsonormal">Regards,</div>
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<div class="xxmsonormal">Sanket Sable</div>
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<div class="xxmsonormal">Omni Channel Manager, Centrepoint </div>
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<div class="xxmsonormal">Mob. +971-521455465</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 7, 2023 12:00 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5451033] - Promotions or Gift Vouchers</div>
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<div><b><i><span style="font-size:13.5pt">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We checked with the cx to come and collect the order but she responded</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>''Hi Centrepoint <br>
I am very glad you are interested to give  me my gift ,I really want to receive my gift but I am living in Abu Dhabi and my kids is going to school. I request  you please send the gift any branch in Abu Dhabi so I received that .''</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly do the needful as cx cannot come to collect the order.</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 2 Feb at 1:49 PM
<span class="xxseparator">, Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Since gift is high value item. We wanted customer to come here and collect.</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please check with customer once.</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Omni Channel Manager, Centrepoint </span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Mob. +971-521455465</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 1, 2023 11:55 AM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5451033] - Promotions or Gift Vouchers</span></div>
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<div class="xxmsonormal"><b><i><span style="font-size:13.5pt">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="xxmsonormal"><span style="font-size:10.5pt;color:#183247">Dear Team,<br>
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Hope you are doing well.<br>
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Customer contacted us regarding spinning game price as per the screenshot it's showing customer won a  huawei nova 9.</span></div>
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Can you please check and advice.<br>
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Customer email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">[email-masked]</span></a>
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<div class="xxmsonormal"><span style="font-size:10.5pt;color:#183247">As per the above information cx have been informed accordingly. Now cx came back and asking us "I can not go to Dubai to receive my gift because I live in Abu Dhabi and I don't have conveyance
 so please tell them to send  my gift to any branch of baby shop or centerpoint in Abu Dhabi if it's possible."</span></div>
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<div class="xxmsonormal"><span style="font-size:10.5pt;color:#183247">Kindly assist us in this regard.</span></div>
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<div class="xxmsonormal"><span style="font-size:10.5pt;color:#183247">Regards, </span></div>
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