Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 18:49:10 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hlo           10:28 PM, 19th Mar                     User                    U there           10:32 PM, 19th Mar                   Mohammed                   Good evening, Dear customer, Thank you for contacting home cetre . I'm Tawfik. I will be happy to help you.           10:33 PM, 19th Mar                     User                    Hy sir           10:34 PM, 19th Mar                     User                    I lauunvh a vomplain againt installation man           10:35 PM, 19th Mar                     User                    He put the wardrobe wrong shelf           10:36 PM, 19th Mar                     User                    My order no:           10:37 PM, 19th Mar                     User                    What can i do           10:37 PM, 19th Mar                     User                    ??           10:37 PM, 
 19th Mar                     User                    And very bad manner that person           10:39 PM, 19th Mar                   Mohammed                   This the order number           10:43 PM, 19th Mar                   Mohammed                   8417805377           10:43 PM, 19th Mar                     User                    Yes           10:44 PM, 19th Mar                   Mohammed                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           10:44 PM, 19th Mar                     User                             10:44 PM, 19th Mar                   Mohammed                   Thank your for sharing the details ,we will escalate your issue to the assembly team and will update you by email           10:45 PM, 19th Mar                     User                    2days before he came and put corect she
 lf today he call me he said his manger gave another shelf today he install and go           10:46 PM, 19th Mar                     User                    When i saw later its totally wrong shelf           10:46 PM, 19th Mar                   Mohammed                   We will do the needful asap           10:46 PM, 19th Mar                     User                    i call him come back he said complain           10:46 PM, 19th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           10:46 PM, 19th Mar                     User                    I gave him numbers           10:47 PM, 19th Mar                   Mohammed                   please share it           10:47 PM, 19th Mar                     User                    41144150           10:47 PM, 19th Mar                     User                    51025967           10:48 PM, 19th Mar                     User                    thats guy numbers           10:48 PM, 19t
 h Mar                   Mohammed                   We will escalate your issue and you will be contacted soon and will update you by email           10:48 PM, 19th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with homecentre  Have a wonderful day.           10:48 PM, 19th Mar                     User                    Ok thanks i am waiting           10:48 PM, 19th Mar                     User                    tc bye           10:48 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5894882