Subject: New Reply Received - Conversation with Silke
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 02:33:32 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Conversation with Silke  Ticket comment <div>
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<div dir="ltr">Hello, </div>
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<div dir="ltr">It’s 0558993469</div>
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<div dir="ltr">Arabella 2 villa 333 mudon dubai </div>
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<div dir="ltr">Silke </div>
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Verzonden vanuit <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook voor iOS</a>
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<div>Van: Centrepoint &lt;[email-masked]&gt;<br>
<b>Verzonden:</b> Sunday, March 19, 2023 12:25:25 AM<br>
<b>Aan:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Onderwerp:</b> Conversation with Silke
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5663955</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5663955<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Silke,<br>
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Thank you for contacting <span style="color:rgb(0,0,0)">Centrepoint </span> .</div>
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<div>We apologize for the late reply.</div>
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<div>Please provide us with your contact number and your full address in order to be updated (mobile number - house number - street name - neighborhood - city)</div>
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<div>Thank you for your cooperation with us.</div>
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<div>Do not hesitate to contact us if you have any other inquiries.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663955