Subject: Ticket Assigned - Conversation with ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 16:33:12 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️ ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    Hi           08:14 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    Good evening           08:14 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    I have made online purchase           08:15 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    And I didn’t got total repayment for items returned           08:16 PM, 18th Mar                   Mohammed                   Good evening, Dear customer, Thank you for contacting Max. I'm Tawfik. I will be happy to help you.           08:18 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    I made my order return but didn’t receive my payment           08:19 PM, 18th Mar                   Mohammed                   Can you please share your order number?           08:19 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    8416095333           08:20 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    I have to get 12.75 kd after deducting non refundable amount           08:21 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    But I got 2.55 kd instead of 12.75kd           08:21 PM, 18th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:26 PM, 18th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:27 PM, 18th Mar                   Mohammed                   Thank you for allowing me the time to check. I appreciate your patience.           08:30 PM, 18th Mar                   Mohammed                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:30 PM, 18th Mar                   Mohammed                   Is there anything else may I assist you?           08:30 PM, 18th Mar                   Mohammed                   We sincerely apologize for any inconvenience caused, we will escalate your issue to the technical team to fix the issue and process the refund asap           08:31 PM, 18th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           08:31 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    Hoping my refund to be done asap, so that I can place another items.           08:31 PM, 18th Mar                   Mohammed                   We will do the needful           08:32 PM, 18th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:32 PM, 18th Mar                     ⚜️⚜️⚜️ M Mazhar Hussain ⚜️⚜️⚜️                    Same here           08:33 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5870046