Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 18:53:21 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:43 PM, 17th Mar                     User                    I ordered 4 chairs           10:44 PM, 17th Mar                     User                    the delivery guy delivered the order and assembled the chairs           10:44 PM, 17th Mar                     User                    One of the 4 chairs was damaged           10:44 PM, 17th Mar                     User                    as per the photo           10:44 PM, 17th Mar                   Mohammed                   Good evening, Dear customer, Thank you for contacting homecentre. I'm Tawfik. I will be happy to help you.           10:44 PM, 17th Mar                     User                    i cant submit return request from the application           10:45 PM, 17th Mar                     User                             10:45 PM, 17th Mar       
               User                             10:45 PM, 17th Mar                     User                    Please submit return request on my behalf           10:46 PM, 17th Mar                     User                    and i will order new order           10:46 PM, 17th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:47 PM, 17th Mar                   Mohammed                   We apologize for the inconvenience caused. the item is non-retrubale so we will escalate your issue to the concerned team dn will update you within  2-3 by email [email-masked]           10:48 PM, 17th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           10:48 PM, 17th Mar                     User                    Ok exchange with new chair           10:49 PM, 17th Mar                     User                    its not my bussiness    
        10:49 PM, 17th Mar                     User                    you sold damaged item           10:49 PM, 17th Mar                     User                    this is not acceptable !           10:49 PM, 17th Mar                   Mohammed                   We will do the needful , don't worry and will update you soon via email           10:49 PM, 17th Mar                     User                    I sent email and no one replied to me yet           10:50 PM, 17th Mar                     User                    i dont want to run behind u guys           10:50 PM, 17th Mar                     User                    please prioritize my issue and i need solution the soonest           10:50 PM, 17th Mar                     User                    thanks           10:50 PM, 17th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with homecentre  Have a wonderful day.           10:52 PM, 17th Mar                                
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