Subject: Ticket Assigned - Conversation with Amber
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 16:33:57 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amber Amber                    Hi           08:23 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:23 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello Amber , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:23 PM, 17th Mar                     Amber                    1           08:24 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:24 PM, 17th Mar                     Amber                    9420178518           08:25 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Your order has been cancelled.    Don't worry, your refund is being processed. ?    Here's how it works:   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.            08:25 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:25 PM, 17th Mar                     Amber                    2           08:25 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:25 PM, 17th Mar                     Amber                    1           08:25 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:25 PM, 17th Mar                     Amber                    [email-masked]           08:26 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:26 PM, 17th Mar                   Mohammed                   Good evening, Amber,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           08:27 PM, 17th Mar                     Amber                    My order is cancelled           08:28 PM, 17th Mar                     Amber                    Why           08:28 PM, 17th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:29 PM, 17th Mar                   Mohammed                   We apologize for the inconvenience caused.The order not accepted due technical issue ,please try to make a new order after few hours           08:31 PM, 17th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           08:31 PM, 17th Mar                     Amber                    Ok thanks           08:31 PM, 17th Mar                     Amber                    Give me refund voucher code           08:32 PM, 17th Mar                   Mohammed                   we will check and will update you  by email [email-masked]           08:33 PM, 17th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:33 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5865121