Subject: Ticket Assigned - Conversation with yara~
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 17:17:45 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yara~ yara~                    Hello           09:00 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:00 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:00 PM, 16th Mar                     yara~                    1           09:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Yara~ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:01 PM, 16th Mar                     yara~                    2           09:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:01 PM, 16th Mar                     yara~                    2           09:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:01 PM, 16th Mar                     yara~                    1           09:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:01 PM, 16th Mar                     yara~                    [email-masked]           09:02 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:02 PM, 16th Mar                     yara~                    Hey, I have requested a return and the pick up driver keeps on delaying it and now coming to pick it up           09:03 PM, 16th Mar                   Mohammed                   Good evening, Yara~,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:04 PM, 16th Mar                     yara~                    .           09:04 PM, 16th Mar                   Mohammed                   Can you please share your order number?           09:10 PM, 16th Mar                     yara~                    Our delivery partner is out for pickup of order # 9419029595 Solid Cargo Pants with Button ...  with the Tracking # RP031323003797.           09:10 PM, 16th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:12 PM, 16th Mar                   Mohammed                   We apologize for the inconvenience caused. we will check with courier and you will be contacted soon on 523804004           09:15 PM, 16th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           09:15 PM, 16th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:17 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5861469