Subject: Ticket Assigned - Conversation with Naresh Kondhia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 16:56:18 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naresh Kondhia Naresh Kondhia                    Hi           08:46 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:46 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Naresh Kondhia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:46 PM, 16th Mar                     Naresh Kondhia                    1           08:46 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:46 PM, 16th Mar                     Naresh Kondhia                    9419049980           08:47 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:47 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:47 PM, 16th Mar                     Naresh Kondhia                    2           08:47 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:47 PM, 16th Mar                     Naresh Kondhia                    1           08:47 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:47 PM, 16th Mar                     Naresh Kondhia                    [email-masked]           08:48 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:48 PM, 16th Mar                   Mohammed                   Good evening, Naresh ,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           08:49 PM, 16th Mar                     Naresh Kondhia                    I wanted to know the status of my order           08:50 PM, 16th Mar                     Naresh Kondhia                    It’s almost a week           08:50 PM, 16th Mar                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:52 PM, 16th Mar                   Mohammed                   We apologize for the inconvenience caused.we will escalate your issue to the store to make your order asap  and you will receive SMS           08:53 PM, 16th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           08:53 PM, 16th Mar                     Naresh Kondhia                    I need it by tomorrow           08:53 PM, 16th Mar                     Naresh Kondhia                    Is it possible           08:53 PM, 16th Mar                     Naresh Kondhia                    Or else I can cancel the order           08:54 PM, 16th Mar                   Mohammed                   It will be raedy  within 24 hour ,we will do the needful           08:55 PM, 16th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:55 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5861346