Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 16:18:21 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  I received wrong item ,instead of kaftan dress i got a pant !
Here attached the pic of item received

Sent from Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Tuesday, March 14, 2023 8:08:12 PM
To: Hiba Alkaissi <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Hiba Alkaissi, thank you for getting in touch with us. Here’s how your return 1004040254 for order 9419286747 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.centrepointstores.com/i/centrepoint/5533903-HQ130186-SPWIN22150522_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Printed V-neck Maxi Dress with 3/4 Sleeves
Color: Multicolour
Size: 10
Quantity: 1
AED 68
[https://media.centrepointstores.com/i/centrepoint/8518209-HQ132672-SPWIN22040822_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
2Xtremz Printed V-neck Bodycon Dress with Ruched Detail
Color: Multicolour
Size: L
Quantity: 1
AED 42.5

Total   AED 110.5
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
  *   Refunds to your credit card or debit card may take 4-15 business days to process.
  *   Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.

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