Subject: Ticket Assigned - Conversation with Dil♥️ Udawaththa ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 17:13:16 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dil♥️ Udawaththa ? Dil♥️ Udawaththa ?                    No you r not getting what im explaining           08:47 PM, 13th Mar                     Dil♥️ Udawaththa ?                    I put 3 return request.for 2 came message and drive has picked those.but for one not came message           08:48 PM, 13th Mar                     Dil♥️ Udawaththa ?                    That's what my problem           08:48 PM, 13th Mar                   Mohammed                   Good evening, Dear customer, Thank you for contacting centrepoint. I'm Tawfik. I will be happy to help you.           08:51 PM, 13th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           08:51 PM, 13th Mar                     Dil♥️ Udawaththa ?                    After 5 days i ll get back to u.if my other item not collected           08:53 PM, 13th Mar                     Dil♥️ Udawaththa ?                    That is my problem.everytime when im making return requests more than 2 only collecting 2 items           08:54 PM, 13th Mar                     Dil♥️ Udawaththa ?                    I will call after 5 days.           08:54 PM, 13th Mar                   Mohammed                   This is the order number 9418391001           09:01 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Yes           09:01 PM, 13th Mar                   Mohammed                    We have been informed by the shipping partner that the order has been collected successfully.  We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           09:02 PM, 13th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           09:02 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Only 2 items collected sir           09:03 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Why you r not getting what im explaining           09:03 PM, 13th Mar                     Dil♥️ Udawaththa ?                    About refund method i dont have any problems           09:03 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Can u please make arrangement to collect my 3rd item           09:04 PM, 13th Mar                     Dil♥️ Udawaththa ?                             09:04 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Its 3 items.but delivery partner told for him message came for 2 items           09:04 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Thats what im telling           09:05 PM, 13th Mar                     Dil♥️ Udawaththa ?                    If u r not getting me by messages just let me know.i will call tommorow           09:05 PM, 13th Mar                   Mohammed                   We apologize for the inconvenience caused.we will check with courier to collect the remaining items asap           09:09 PM, 13th Mar                   Mohammed                   Do you have any another inquiry can i help you with ?           09:09 PM, 13th Mar                     Dil♥️ Udawaththa ?                             09:10 PM, 13th Mar                     Dil♥️ Udawaththa ?                             09:10 PM, 13th Mar                     Dil♥️ Udawaththa ?                    Courier told he got this two messages only           09:10 PM, 13th Mar                     Dil♥️ Udawaththa ?                    No.but please just check this and let me know           09:11 PM, 13th Mar                   Mohammed                   We apologize for the inconvenience caused.we will check with courier to collect the remaining items asap           09:12 PM, 13th Mar                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:12 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5842303