Subject: New Reply Received - Complaint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 15:58:54 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Complaint  Ticket comment <div dir="auto">Dear team,<div dir="auto"><br></div>
<div dir="auto">I had been to the store this evening and bought a bag in exchange. The store manager was very helpful and supportive.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for the exceptional customer service.</div>
<div dir="auto"><br></div>
<div dir="auto">We can close this complaint.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Mar 2023, 16:34 yeshu, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Dear team,<div dir="auto"><br></div>
<div dir="auto">I returned the jacket last week and still awaiting to hear from the store. The staff informed me they will send it for quality check and call me back.</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 9 Mar 2023, 14:58 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Yeshu,<br><br>Thank you for contacting ​Centrepoint.</div>
<div dir="ltr">
<br>We sincerely apologize for any inconvenience caused.<br><br>Please note that we have been informed by the concerned team that the issue has been resolved and you returned the item. Could you please confirm this so we can assist you further?<br><br>Thank you for your cooperation and your understanding.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Centrepoint </span>Support Team.</div>
</div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692387