Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 08:44:10 +0000 (UTC)

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Hi Landmark ,<div dir="auto"><br></div>
<div dir="auto">Please find details below ,  </div>
<div dir="auto"><b><br></b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>- email address : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>- Country of access : Kuwait </b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>- type of device used : mobile (one plus 5)</b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>- Application version : lasted (updated today) not sure how to check </b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>- System version : oxygen OS 10.0.1</b></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style="font-family:sans-serif;font-size:large">Did you guys change anything in my account, I'm not able to checkout in any of the app( max , center point , home center). I updated the screenshot of the error page. Please look into it the issue ASAP.</span></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style="font-family:sans-serif;font-size:large"><br></span></div>
<div dir="auto" style="">Thanks &amp; Regards ,</div>
<div dir="auto" style="">Sadhana G</div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style="font-family:sans-serif;font-size:large"><br></span></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style="font-family:sans-serif;font-size:large">Thanks &amp; Regards ,</span></div>
<div dir="auto" style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style="font-family:sans-serif;font-size:large">Sadhana G</span></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 10, 2023, 3:16 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">
<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Hi Sadhana,</span> ,<br><br>
</div>
<div dir="ltr">
<div><span dir="ltr">Thank you for reaching out to <span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Home Centre </span> .<br> </span></div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div><br></div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
</div>
<div dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Home Centre </span>Support Team</div>
</div>
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Attachments :
1. <a href='https://helpae.homecentre.com/helpdesk/attachments/2044014295047'>Screenshot_20230310-113116.jpg</a><br />2. <a href='https://helpae.homecentre.com/helpdesk/attachments/2044014295048'>Screenshot_20230309-205235.jpg</a><br />3. <a href='https://helpae.homecentre.com/helpdesk/attachments/2044014295049'>Screenshot_20230310-113531.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5791532